NaobaSupport
- Anything about the application — a fault, a question, a request: [email protected].
- Anything about a payment, an invoice or a refund: the receipt Freemius sent you has the link.
Before you write
Say which version of Naoba you are running, which version of macOS, and which IDE or agent was connected. If a page misbehaved, the address helps; if an agent's call failed, the error it printed helps more.
Things that come up
“My agent says Naoba is not unlocked.”
Open Naoba, go to its settings window with ⌘, and paste the key from your receipt into the licence field. Until a key is in, the application refuses every agent on purpose.
“I want to move my key to another Mac.”
On the Mac you are leaving, open the settings window and press Deactivate. That frees the key, and you can then unlock the other Mac with it.
“Nothing happens when my IDE starts.”
Since 1.0.4 the application answers MCP itself, so there is nothing for your IDE to launch. The entry in your
MCP configuration should be the address http://127.0.0.1:8899/mcp, and Naoba has to be running —
it opens when you log in. An entry written for an earlier version launches a file that now only prints where
MCP went, so replace it with the address; the settings window shows the whole line and copies it for you.
Refunds
Freemius, Inc. is the merchant of record and handles refunds within 14 days of purchase. Write to us first if something is broken — a fix usually reaches you faster.